RING FAQ's

 Return policy? 

You have 40 days from date of delivery to return for a full refund. If your return is between 14-30 days since delivery you will receive store credit. No returns accepted after the 30 day window.   

 

How long do orders take to ship?

Please allow us 1-3 Business days to package your order. Depending on the time of year, and where you live, shipping can take around 3-5 days. You will be able to track your order via the shipping confirmation sent to your email.

 

What does it mean if my order is in Pre-Shipment?

This means that our team is packing your order, or we have handed it off to USPS and they haven't scanned the package yet. Please allow tracking 48 hours to update.